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Customer Service

 

 

Contact Information for Sale Related Questions

For questions pertaining to your purchase (billing, delivery status, incorrect product received, product issues, etc.) please contact us at 1-877-769-3683 (8:30 am – 7:30 pm M-F EST) or email us at homeandcookhelp@groupeseb.com.

 

Contact Information for General Questions

For questions pertaining to General Product Information, Warranty, and Use & Care; please contact us during normal business hours. Depending on the Brand you have questions, please use one of the following phone numbers:

 

Brand

Hours (EST)

Phone Number

All-Clad

8:30 am to 6:00 pm

1-800-255-2523

Lagostina

8:30 am to 5:30 pm

1-866-480-4832

KRUPS

8:00 am to 6:00 pm

1-800-526-5377

Rowenta

8:30 am to 5:30 pm

1-800-769-3682

T-Fal

8:30 am to 5:30 pm

1-800-395-8325

Wearever

8:30 am to 5:30 pm

1-800-527-7727

 

 

 

 

Address: 2121 Eden Road, Millville, NJ 08332

Phone: 1-877-769-3683

Email: homeandcookhelp@groupeseb.com

Important Information

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  • Some products that are for sale on this site are “Certified Remanufactured” products. Products that are marked "certified remanufactured" are like new and 100% restored and tested to factory settings. These items will typically include a 2-year warranty.
  • Products on this site could arrive in non-traditional packaging, such as a plain box with no details or retail boxes that aren't acceptable for store shelves (some blemishes may be apparent on the box). In an effort to provide the best prices possible, we put more emphasis on confirming the performance of the products we offer, than being concerned about the appearance of packaging for these items.